Authorisation vs. Consent An Article by Terence Eden shkspr.mobi I recently read this interesting, and distressing, story of a man who was drugged and robbed. A form of crime which has been going on for centuries. But the 21st Century twist is that the thieves forced him to transfer large sums of money via his phone's banking apps. While under the influence, the victim used his usernames, passwords, PINs, and biometrics to send money to the criminal's accounts. Is there a "technological" way to stop this? His banks initially refused to refund the stolen money. Only once the press stepped in did they relent. One bank, Revolut, said: This was an unusual case where the payments were authorised by the customer but, as is now clear, without his consent. Upstream Color crime
Rethinking Twitter Verification An Article by Terence Eden shkspr.mobi The main problem, I think, is that no one knows what "Verified" means. If I were in charge (which I'm not) there would be various types of ticks. 🤖 is a bot 🆔 proved their legal identity 🏭 is run by a brand ⚖ is run by a government department 👮 Official law enforcement 😎 Celebrity And so on. iconographyidentity
Websites are not living rooms and other lessons for information architecture An Essay by Sarah R. Barrett medium.com While there is a lot that IA can learn from actual architecture or city planning, websites aren’t buildings or cities, and they don’t have to work like them. Instead, they should be designed according to the same principles that people’s brains expect from physical experiences. informationsoftwaremetaphor