Authorisation vs. Consent An Article by Terence Eden shkspr.mobi I recently read this interesting, and distressing, story of a man who was drugged and robbed. A form of crime which has been going on for centuries. But the 21st Century twist is that the thieves forced him to transfer large sums of money via his phone's banking apps. While under the influence, the victim used his usernames, passwords, PINs, and biometrics to send money to the criminal's accounts. Is there a "technological" way to stop this? His banks initially refused to refund the stolen money. Only once the press stepped in did they relent. One bank, Revolut, said: This was an unusual case where the payments were authorised by the customer but, as is now clear, without his consent. Upstream Color crime
Rethinking Twitter Verification An Article by Terence Eden shkspr.mobi The main problem, I think, is that no one knows what "Verified" means. If I were in charge (which I'm not) there would be various types of ticks. 🤖 is a bot 🆔 proved their legal identity 🏭 is run by a brand ⚖ is run by a government department 👮 Official law enforcement 😎 Celebrity And so on. iconographyidentity
Domain-specific vs. Domain-independent UX An Article by Ryan Singer m.signalvnoise.com Domain specific UX means understanding how the supply should fit the demand considering a specific situation and use case. On the other hand, many aspects of UX don’t require knowledge about a particular situation. They‘re based on the common constraints of human sense faculties, memory and cognition or the net of ergonomic factors around the device and the setting where it’s used. These domain independent elements of the UX are important too. Domain independent UX should absolutely pervade the organization. It belongs to the general skill and knowledge of each supplier at their link in the chain. It’s part of learning to be a good designer, programmer, marketer, salesperson etc. uxdesigncontext