Rethinking Repair An Essay by Steven J. Jackson sjackson.infosci.cornell.edu This chapter is an exercise in broken world thinking. It asks what happens when we take erosion, breakdown, and decay, rather than novelty, growth, and progress, as our starting points in thinking through the nature, use, and effects of information technology and new media. The modern infrastructural idealThe fulcrum of these two worldsA creature of bones, not wordsThe world is always breakingA side that goes unrecognized+8 More 104. Site RepairMakers and MakingMaintenance and Care repair
The boldest decisions In retrospect, many of the case studies have a striking common attribute: the boldest design decisions, whoever made them, have accounted for a high fraction of the goodness of the outcome. These bold decisions were made due sometimes to vision, sometimes to desperation. They were always gambles, requiring extra investment in hopes of getting a much better result. Frederick P. Brooks, Jr., The Design of Design Design with courage design