When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
The Wind-Up Bird and Tuesday's Women A Short Story from The Elephant Vanishes by Haruki Murakami Who I was supposed to beQuittingA regular wind-up toy world this is
Who I was supposed to be Probably, the seed of a schism had been there all along, however microscopic. But in time the gap widened, eventually taking me out of sight of who I was supposed to be. In terms of the solar system, if you will, I should by now have reached somewhere between Saturn and Uranus. A little bit farther and I ought to be seeing Pluto. And beyond that—let’s see—was there anything after that?
Quitting But stay on I didn’t. I don’t know exactly why I up and quit. Didn’t even have any clear goals or prospects of what to do after quitting.
A regular wind-up toy world this is A regular wind-up toy world this is, I think. Once a day the wind-up bird has to come and wind the springs of this world. life