When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
The usages of life A Fragment by Eugène Viollet-le-Duc victorianweb.org During the sixteenth and seventeenth centuries architects not only paid attention to internal arrangements, but subordinated the designs for the exterior to them. The usages of life dictated the arrangement and the arrangement suggested the form of the building. This was the dominant principle in times of Classical Antiquity and the Middle Ages. The Timeless Way of BuildingForm follows function architecturefunction