When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
The Gateless Gate A Book by Kōun Yamada en.wikipedia.org It doesn't look like anything to meBarriersOne striking soundA thousand different roads
It doesn't look like anything to me It is related that the bodhisattva Manjusri was once standing at the gate, and seeing him, Shakyamuni Buddha called to him, "Manju, Manju, why don't you come inside the gate?" Manjusri replied, "I don't see anything outside the gate." I don't see a wall zen
Barriers When you once attain true self-realization, these barriers disappear in an instant as though they were nothing but mirages, and you will find that from the very beginning you have always been in a world where there is neither inside nor outside. That is what "gateless" means. Therefore, all koans are impassable barriers for those who are unenlightened, but for the enlightened there is no gate at all. They can come and go quite freely.
One striking sound One day, as Kyogen was clearing the undergrowth, a pebble bounced off the tip of his broom and resounded against a bamboo tree. Hearing the sound, he suddenly experienced great enlightement. The first stanza of the poem he composed on this occasion is very famous: One striking sound, and I have forgotten all I knew.
A thousand different roads They great Way has no gate; There are a thousand different roads. If you pass through this barrier once, you will walk independently in the universe. zen