When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
Semi-detached houses, 2019 A Gallery www.pixelprojekt-ruhrgebiet.de Show image 0 Show image 1 Images by Wolfgang Fröhling. Linked via kottke.org. With the beginning of the exit from mining, the colliery apartments were gradually privatized. The houses, in which several families used to live, were divided into two semi-detached houses. At some point the new owners began - each for himself - to design their property. The result was a curious mix of styles in the semi-detached house. ownershipurbanismrepair