When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
Right-Angle Doodling Machine A Game by Clive Thompson openprocessing.org You draw one single line. It can be as long as you like. To start the line, you put your pen down. You can make right-angle turns only, either 90 degrees or -90 degrees. You cannot back up. You must always move forward. You don’t lift your pen until you’re ready to stop. When you lift the pen, the doodle is done. drawingcodegames