When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
Re: How would I improve RSS? An Article by Robin Rendle www.robinrendle.com I still believe in a Kindle/Analogue-esque device that, within it, contains an operating system that is half Patreon, half Substack, half Instapaper. I think of this as the Republic of Newsletters writ large—The OmniBlog—where writers can publish their work and folks can subscribe via RSS but with a Coil-esque payment system built in and preloaded onto a physical e-reader. Writers could blog away, connected to eachother, whilst readers could subscribe to their work and perhaps even fund larger pieces of writing... Shit, I just described Medium huh. How would I improve RSS? rssblogging