Understanding Understanding A Book by Richard Saul Wurman www.goodreads.com A dot went for a walkAdmitting ignoranceInformation impostersMichaelangelo's hammerI won't get+13 More understandinginformationdesigncommunication
The case against heatmaps An Article by Oliver Palmer www.oliverpalmer.com Visualised aggregations of click activity are a low effort, low signal waste of time and best avoided in favour of actual research. uxmetrics