Waking up from the dream of UX An Article by Peter Merholz www.petermerholz.com In no objective sense were things better for UX [in 2010]. Most companies didn’t know it existed. Most who did, drastically underinvested in it. Those who were willing to invest in it were savvy enough to listen to thought leaders, but that was a paltry percentage of the real work to be done. What’s happened by 2021 is that UX is not interesting in and of itself anymore. UX is a given. As Joe Lamantia said in a mailing list I’m on, “it’s furniture.” And the challenges and frustrations people are expressing are largely due to this maturation. We’re moving from “the dream of UX” to “the reality of UX.” Why I'm losing faith in UXUndoing the Toxic Dogmatism of Digital Design ux
Design Leadership Truisms An Article by Peter Merholz www.petermerholz.com PEOPLE ARE NOT THEIR JOB TITLES. TEAM MEMBERS ARE NOT “RESOURCES”. PEOPLE WORK BEST WHEN THEY CAN BE THEIR FULL SELVES. YOU CANNOT CALCULATE AN ROI FOR DESIGN. FRAMING THE PROBLEM IS MORE IMPORTANT THAN SOLVING THE PROBLEM. (DESIGN) LEADERSHIP IS MORE TALKING THAN DOING. YOU’LL DO A BETTER JOB IF YOU LIGHTEN UP IF YOU HAVEN’T PISSED SOMEONE OFF, YOU’RE NOT DOING YOUR JOB RIGHT. NO ONE OUTSIDE YOUR TEAM UNDERSTANDS WHAT IT TAKES TO DO GOOD WORK. THE OUTCOMES ARE BETTER WHEN EVERYONE IS A DESIGNER. AGILE TRANSFORMATIONS ARE HOSTILE TO GOOD DESIGN. WHAT A DESIGN TEAM NEEDS MOST IS A CLEAR SENSE OF PURPOSE. YOU ARE ON THE FRONT LINE OF A GLOBAL WAR FOR TALENT. EVERYONE APPLYING FOR A ROLE HAS AN INFLATED TITLE. INTERVIEWS ARE A POOR WAY OF ASSESSING CANDIDATES. DESIGN EXERCISES ARE A BAD INTERVIEWING PRACTICE. YOU WILL NEVER HAVE ENOUGH DESIGNERS. YOU WILL NEVER HAVE ENOUGH TIME. THE SKILLS THAT GOT YOU HERE ARE NOT THE SKILLS THAT WILL CARRY YOU FORWARD. Truisms designleadershipteamwork
The Last Lawn of the Afternoon A Short Story from The Elephant Vanishes by Haruki Murakami She was wanting to break it off
She was wanting to break it off One summer morning, the beginning of July, I got this long letter from my girlfriend, and in it she’d written that she wanted to break up with me. I’ve always felt close to you, and I still like you even now, and I’m sure that from here on I’ll continue to…et cetera, et cetera. In short, she was wanting to break it off. She had found herself a new boyfriend. I hung my head and smoked six cigarettes, went outside and drank a can of beer, came back in and smoked another cigarette. Then I took three HB pencils I had on my desk and snapped them in half. It wasn’t that I was angry, really. I just didn’t know what to do. In the end, I merely changed clothes and headed off to work. And for a while there, everyone within shouting distance was commenting on my suddenly “outgoing disposition”. What is it about life? ending