Waking up from the dream of UX An Article by Peter Merholz www.petermerholz.com In no objective sense were things better for UX [in 2010]. Most companies didn’t know it existed. Most who did, drastically underinvested in it. Those who were willing to invest in it were savvy enough to listen to thought leaders, but that was a paltry percentage of the real work to be done. What’s happened by 2021 is that UX is not interesting in and of itself anymore. UX is a given. As Joe Lamantia said in a mailing list I’m on, “it’s furniture.” And the challenges and frustrations people are expressing are largely due to this maturation. We’re moving from “the dream of UX” to “the reality of UX.” Why I'm losing faith in UXUndoing the Toxic Dogmatism of Digital Design ux
Design Leadership Truisms An Article by Peter Merholz www.petermerholz.com PEOPLE ARE NOT THEIR JOB TITLES. TEAM MEMBERS ARE NOT “RESOURCES”. PEOPLE WORK BEST WHEN THEY CAN BE THEIR FULL SELVES. YOU CANNOT CALCULATE AN ROI FOR DESIGN. FRAMING THE PROBLEM IS MORE IMPORTANT THAN SOLVING THE PROBLEM. (DESIGN) LEADERSHIP IS MORE TALKING THAN DOING. YOU’LL DO A BETTER JOB IF YOU LIGHTEN UP IF YOU HAVEN’T PISSED SOMEONE OFF, YOU’RE NOT DOING YOUR JOB RIGHT. NO ONE OUTSIDE YOUR TEAM UNDERSTANDS WHAT IT TAKES TO DO GOOD WORK. THE OUTCOMES ARE BETTER WHEN EVERYONE IS A DESIGNER. AGILE TRANSFORMATIONS ARE HOSTILE TO GOOD DESIGN. WHAT A DESIGN TEAM NEEDS MOST IS A CLEAR SENSE OF PURPOSE. YOU ARE ON THE FRONT LINE OF A GLOBAL WAR FOR TALENT. EVERYONE APPLYING FOR A ROLE HAS AN INFLATED TITLE. INTERVIEWS ARE A POOR WAY OF ASSESSING CANDIDATES. DESIGN EXERCISES ARE A BAD INTERVIEWING PRACTICE. YOU WILL NEVER HAVE ENOUGH DESIGNERS. YOU WILL NEVER HAVE ENOUGH TIME. THE SKILLS THAT GOT YOU HERE ARE NOT THE SKILLS THAT WILL CARRY YOU FORWARD. Truisms designleadershipteamwork
Tablets have caught up But in the past couple of years, Brennan believes that tablets have caught up, with apps such as Apple’s ProCreate and Morpholio’s Trace becoming far more responsive to the user’s marks. “Tablets didn’t used to have that immediate response, from brain to eye to hand to pen to paper. A half-second delay has a huge impact on how you think — it causes you to stumble. But now that lag’s gone, it’s almost the same as drawing with pen on paper. You don’t need to engage with the airbrushes or other features — just use it in its purest form.” The stylus, too, far more convincingly apes a manual pen: “You’re able to tune it to almost replicate your favourite pen — and it doesn’t run out of ink. Chetwood is an iPad devotee, using it to produce fantastical urban artworks as well as architecture. Far from hindering the drawing process, he believes tablets will give rise to a new era of creative drawing. “A lot of people say technology and computers are taking away the true art of drawing. That’s rubbish, it releases sketching. You can move so much quicker and change things much more quickly, and it keeps a record of what you’re doing. The control is just brilliant.” The polished glass surface is the only flaw, but textured acetates applied to the screen can make it feel more like paper. Nick Jones, Back to the Drawing Board Platforms