The case against heatmaps An Article by Oliver Palmer www.oliverpalmer.com Visualised aggregations of click activity are a low effort, low signal waste of time and best avoided in favour of actual research. uxmetrics
Big company tale: six months for a list and a button An Article rachelbythebay.com Whenever you wonder what it's like at a big company... sometimes, it's like this! And, hey, sometimes it's even worse! bureaucracy