Say yes and never do it A Quote by Mel Brooks www.newyorker.com You have some wonderful stories of basically getting away with stuff at the studios. I’d learned one very simple trick: say yes. Simply say yes…You say yes, and you never do it. That’s great advice for life. It is. Don’t fight them. Don’t waste your time struggling with them and trying to make sense to them. They’ll never understand. managementworkmaking
Essential vs. nice to have Customers have trouble distinguishing between essential features and those that are just "nice to have." Examples of the latter class: those arbitrarily overlapping windows suggested by the uncritically but widely adopted desktop metaphor; and fancy icons decorating the screen display, such as antique mailboxes and garbage cans that are further enhanced by the visible movement of selected items toward their ultimate destination. These details are cute but not essential, and they have a hidden cost. / Increased complexity results in large part from our recent penchant for friendly user interaction. I've already mentioned windows and icons; color, gray-scales, shadows, pop-ups, pictures, and all kinds of gadgets can easily be added. Niklaus Wirth, A Plea for Lean Software Menus, Metaphors and Materials: Milestones of User Interface Designlittlebigdetails interfacesux