Ensuring Excellence An Article by Marty Cagan www.svpg.com …in so many of the best product companies there is an additional dimension that goes beyond individual empowered product teams, and even goes beyond achieving business results. It has to do with ensuring a level of what I’ll refer to here as “excellence” although that is clearly a very ambiguous term. Over the years, this concept has been referred to by many different names, always necessarily vague, but all striving to convey the same thing: “desirability,” “aha moments,” “wow factor,” “magic experiences,” or “customer delight,” to list just a few. The concept is that an effective product that achieves results is critical, but sometimes we want to go even beyond that, to provide something special. Maybe it’s because we believe this is needed to achieve the necessary value. Maybe it’s because the company has built its brand on inspiring customers. Often this dimension shows up most clearly in product design, where functional, usable but uninspiring designs can often achieve our business results, but great design can propel us into this realm of the inspiring. Do they really need it? qualitycraftproductssoftware
The Nature of Product An Article by Marty Cagan www.svpg.com Too many product managers and product designers want to spend all their time in problem discovery, and not get their hands dirty in solution discovery – the whole nonsense of “product managers are responsible for the what and not the how.” On GreatnessOne Of Us uxproductsproblemsdesign
Product vs. Feature Teams An Article by Marty Cagan svpg.com This article is certain to upset many people. Empowered product teamsViability, usablity, feasibilityWhat went wrong? featuressoftwareagile
Silicon Valley Product Group A Website by Marty Cagan svpg.com The best companies go about building great products differently. Silicon Valley Product Group (SVPG) was created to share lessons learned and best practices about how to build innovative products customers love softwareleadership
Seeing and Knowing An Essay from The Beauty of Everyday Things by Yanagi Sōetsu The results of intuition can be studied by the intellect, but the intellect cannot give birth to intuition. Scholars and criticsUnderstanding its essence knowledgeintuitionseeing
Scholars and critics Let us take a look at how one of these scholars or critics goes about his work. Let’s say he is going to write a commentary on a particular painting. If he is not a man of intuition, certain features will characterize his approach. First he will try to place the painting genealogically, or he will try to define the painting by assigning it to a particular school. He feels uneasy unless he succeeds in doing this. But more than anything, he is extremely wordy. He seems incapable of speaking of beauty without innumerable layers of adjectives. critique
Understanding its essence One can study an object and note its features, but that only touches the surface. A knowledge of an artwork’s properties does not lead to an understanding of its essence. understanding