Ensuring Excellence An Article by Marty Cagan www.svpg.com …in so many of the best product companies there is an additional dimension that goes beyond individual empowered product teams, and even goes beyond achieving business results. It has to do with ensuring a level of what I’ll refer to here as “excellence” although that is clearly a very ambiguous term. Over the years, this concept has been referred to by many different names, always necessarily vague, but all striving to convey the same thing: “desirability,” “aha moments,” “wow factor,” “magic experiences,” or “customer delight,” to list just a few. The concept is that an effective product that achieves results is critical, but sometimes we want to go even beyond that, to provide something special. Maybe it’s because we believe this is needed to achieve the necessary value. Maybe it’s because the company has built its brand on inspiring customers. Often this dimension shows up most clearly in product design, where functional, usable but uninspiring designs can often achieve our business results, but great design can propel us into this realm of the inspiring. Do they really need it? qualitycraftproductssoftware
The Nature of Product An Article by Marty Cagan www.svpg.com Too many product managers and product designers want to spend all their time in problem discovery, and not get their hands dirty in solution discovery – the whole nonsense of “product managers are responsible for the what and not the how.” On GreatnessOne Of Us uxproductsproblemsdesign
Product vs. Feature Teams An Article by Marty Cagan svpg.com This article is certain to upset many people. Empowered product teamsViability, usablity, feasibilityWhat went wrong? featuressoftwareagile
Silicon Valley Product Group A Website by Marty Cagan svpg.com The best companies go about building great products differently. Silicon Valley Product Group (SVPG) was created to share lessons learned and best practices about how to build innovative products customers love softwareleadership
Kokoro A Novel by Natsume Sōseki www.penguinrandomhouse.com Vibrations in the airThat delicate and complex instrumentThe great soundless whirl of darknessUnderfootNot them he despised+2 More zenabsurdity
Vibrations in the air Words are not just vibrations in the air, they work more powerfully than that, and on more powerful objects. words
That delicate and complex instrument Could that delicate and complex instrument that lies in the human breast ever really produce a reading that was absolutely clear and truthful, like a clock’s hands pointing to numbers on its dial? lovetruth
The great soundless whirl of darkness I could not know that even then the little light was being drawn irresistibly into the great soundless whirl of darkness and that I was watching a light that was destined soon to blink out and disappear. lightdarknessmelancholy
Underfoot The memory of having sat at someone’s feet will later make you want to trample him underfoot.
Not them he despised For all his unresponsiveness to others’ affection, I now see, it was not them he despised but himself. melancholy
Reading I suppose it’s because I believe you don’t really become a finer person just by reading lots of books. learningcommonplace
A circle of beads If you count off a circle of beads, you never reach an end. At what point, and with what feelings, would his fingers cease to move those beads? This may be a silly question, but it haunts me. ending