What happens next? An Article by Laura Klein www.usersknow.com When you create an interaction for a product, you have to design more than what it looks like. You even have to design more than what happens during the interaction. You have to design what happens after the initial user interaction. And then you have to keep going. designux
Problems With Agile UX A Podcast by Laura Klein & Kate Rutter www.usersknow.com So that you can get feedback on it and make it betterI'm sorry, I love engineers
Why I'm losing faith in UX An Article by Mark Hurst creativegood.com Increasingly, I think UX doesn't live up to its original meaning of "user experience." Instead, much of the discipline today, as it's practiced in Big Tech firms, is better described by a new name. UX is now "user exploitation." Waking up from the dream of UX uxbusinessexploitationtechnology