What happens next? An Article by Laura Klein www.usersknow.com When you create an interaction for a product, you have to design more than what it looks like. You even have to design more than what happens during the interaction. You have to design what happens after the initial user interaction. And then you have to keep going. designux
Problems With Agile UX A Podcast by Laura Klein & Kate Rutter www.usersknow.com So that you can get feedback on it and make it betterI'm sorry, I love engineers
Manual labor Artisanal craftsmen have proved particularly promising subjects for job retraining. The discipline required for good manual labor serves them, as does their focus on concrete problems rather than on the flux of process-based, human relations work. For this very reason it has proved easier to train a plumber to become a computer programmer than to train a salesperson; the plumber has craft habit and material focus, which serve retraining. Employers don't often see this opportunity because they equate manual routine with mindless labor. Richard Sennett, The Craftsman Making coal miners into programmers work