The Spoken and the Unspoken An Essay from Field Notes on Science and Nature by Karen L. Kramer What is unspokenResearch questionsQuantitative data collectionAnthropological rapportScan samples, focal follows+4 More The observer effect
What the problem is Sometimes the problem is to discover what the problem is. Gordon Clegg, The Design of Design (Cambridge Engineering Series) The heart of systems engineeringComplete and consistent requirements problemsdesignux