Why YKK zippers are the brown M&Ms of product design An Article by Josh Centers theprepared.com A ‘pro tip’ for evaluating the quality of a piece of gear is to look at the small details, such as zippers and stitching. Cheap-minded manufacturers will skimp on those details because most people just don’t notice, and even a cheap component will often last past a basic warranty period, so it’s an easy way to increase profits without losing sales or returns. If a designer does bother to invest in quality components, that’s a tried-and-true sign that the overall product is better than the competition. All the way throughThe Cycle of Goodness designdetailsquality
We are surrounded by ghosts An Article by David R. MacIver notebook.drmaciver.com I'd like to call the more general phenomenon that this is a specific instance of "ghost knowledge": It is knowledge that is present somewhere in the epistemic community, and is perhaps readily accessible to some central member of that community, but it is not really written down anywhere and it's not clear how to access it. Roughly what makes something ghost knowledge is two things: It is readily discoverable if you have trusted access to expert members of the community. It is almost completely inaccessible if you are not. In this sense, most knowledge is ghost, particularly if you take an expansive view of what counts as an epistemic community. knowledge