Asynchronous Design Critique: Getting Feedback An Article by Erin Casali alistapart.com Getting feedback can be thought of as a form of design research. In the same way that we wouldn’t do any research without the right questions to get the insights that we need, the best way to ask for feedback is also to craft sharp questions. feedbackiterationdesigncollaboration
Apps Getting Worse An Article by Tim Bray www.tbray.org Too often, a popular consumer app unexpectedly gets worse: Some combination of harder to use, missing features, and slower. At a time in history where software is significantly eating the world, this is nonsensical. It’s also damaging to the lives of the people who depend on these products. ...Maybe we ought to start promoting PMs who are willing to stand pat for an occasional release or three. Maybe we ought to fire all the consumer-product PMs. Maybe we ought to start including realistic customer-retraining-cost estimates in our product planning process. We need to stop breaking the software people use. Everyone deserves better. It begins with craft uxsoftwareproducts