The Design of Everyday Things A Book by Don Norman When engineers refuse to leave well enough alone uxdesignobjects
Muda, Muri, Mura An Article mag.toyota.co.uk Eliminating waste is the key to efficiency – in the Toyota Production System, this is termed as: Muda (waste), Muri (overburden), and Mura (irregularity). productionwastemanagementefficiency