Visionary designers have lost their conceptual integrity to an industrial complex optimized for consensus, predictability, and short-term business gain. The rise of customer-obsession mantra and data-driven culture cultivated a generation of designers who only take risk-free and success-guaranteed steps towards the inevitable local maxima of design monotony.
You just handed off a major redesign. Three months of research, twenty-seven major revisions, and hundreds cups of coffee have all culminated in this pinnacle of glory. It’s finally done!
Except it’s not.
It’s not, even after you have answered every single question the developers have about your red-line.
It’s not, even after you have addressed all the technical constraints developers encountered during the implementation.
It’s not, even after you meticulously documented all the patterns and styles into a library for reference and reuse.
It’s not, because neither you nor the developers have talked to a real user. At the bottom of your heart, you are secretly wishing:
My design looks great on paper, so let’s keep it on paper.
They mourn, but smile at length; and, smiling, mourn:
The tree will wither long before it fall:
The hull drives on, though mast and sail be torn;
The roof-tree sinks, but moulders on the hall
In massy hoariness; the ruined wall
Stands when its wind-worn battlements are gone;
The bars survive the captive they enthral;
The day drags through though storms keep out the sun;
And thus the heart will break, yet brokenly live on.