The Eyes Have It A Research Paper by Ben Shneiderman www.cs.umd.edu The Visual Information Seeking Mantra visualizationinformationdata
Readings in Information Visualization: Using Vision to Think A Book by Ben Shneiderman visualizationthinkinginformation
Big company tale: six months for a list and a button An Article rachelbythebay.com Whenever you wonder what it's like at a big company... sometimes, it's like this! And, hey, sometimes it's even worse! bureaucracy