When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
The Tao of rationality If you would learn to think like reality, then here is the Tao: Since the beginning not one unusual thing has ever happened. Eliezer Yudkowsky, Rationality: From AI to Zombies Mystery exists in the mind realityrationality