When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
Poured The light of the sun seems to be poured down, and to be poured, indeed, in every direction, but not poured away. Marcus Aurelius, Meditations Wasting light