When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
Howl's Moving Castle A Film by Hayao Miyazaki If I can't be beautifulScenes by the fireWatermillA candle in the hallThe castle takes flight The ancient fire spirit who lived in the hearthFire, the animating spirit