When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
Each element performs many functions Each element in the system should be chosen and placed so that it performs as many functions as possible. Bill Mollison, Introduction to Permaculture The multiplicity of living patterns function