When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
Big company tale: six months for a list and a button An Article rachelbythebay.com Whenever you wonder what it's like at a big company... sometimes, it's like this! And, hey, sometimes it's even worse! bureaucracy