A Management Maturity Model for Performance An Article by Alex Russell infrequently.org For executives that value: Revenue Engagement Design Accessibility Performance is rarely the single determinant of product success, but it can be the margin of victory. Improving latency and reducing variance allows teams to test other product hypotheses with less noise. A senior product leader recently framed a big performance win as "creating space that allows us to be fallible in other areas." performance
Spatial expectations Loya, who served seven years in prison for multiple bank heists before becoming a writer, explained to me that it was during the getaway that he often had the best chance of thwarting people’s spatial expectations. In his case, this meant that what he did immediately after leaving the bank was often the most important decision of all. Geoff Manaugh, A Burglar's Guide to the City Bandits