To see with eyes unclouded by hate Eboshi: What exactly are you here for? Ashitaka: To see with eyes unclouded by hate. Hayao Miyazaki, Princess Mononoke hateseeing
There's a demon inside of you There's a demon inside of you – it's inside both of you. Look, everyone! This is what hatred looks like. This is what it does when it catches hold of you. It's eating me alive and very soon now it will kill me. Fear and anger only make it grow faster. Hayao Miyazaki, Princess Mononoke hatefear
When you're interested in what you're working on It's never hard to work when you're interested in what you're working on. But what if you hate what you're working on? It helps to examine the content of your loathing. What is it you hate? Verlyn Klinkenborg, Several Short Sentences About Writing hatework
Two kinds of usability An Article by Ryan Singer world.hey.com I divide usability problems into two kinds: Perceptual: "They couldn't figure out what to do next", "they couldn't find the feature", "they didn't know they could click that button..." etc. Domain-specific: "We need a way to jump back here because in their workflow this happens..." In general, usability testing only catches type 1 perceptual problems. Because in those tests you take people out of the real world and assign them tasks. Usability testing doesn't catch domain-specific problems because they only come up in real life use. uxethnography