Reading the landscape As we walk about a site and talk to people, we can note our observations. At this stage, we try to store the information we gain in some accurate way, carry a notebook, or a camera and tape-recorder, and make small sketches. The notes we end up with can later be used to devise design strategies. We do not just see and hear, smell and taste, but we sense heat and cold, pressure, stress from efforts of hill-climbing or prickly plants, and find compatible or incompatible sites in the landscape. We note good views, outlooks, soil colours and textures. In face, we use (consciously) all our many senses and become aware of our bodies and responses. Beyond this, we can sit for a time and notice patterns and processes: how some trees prefer to grow in rocks, some in valleys, others in grasslands or clumps. We see how water flows on the site, where fires have left scars, winds have bent branches or deformed the shape of trees, how the sun and shadows move, and where we find signs of animals resting, moving, or feeding. The site is full of information on every natural subject, and we must learn to read it well. Bill Mollison, Introduction to Permaculture The Battle for the Life and Beauty of the Earth ethnography
The observer effect In biology, when researchers want to observe animals in their natural habitat, it is paramount that they find a way to do so without disturbing those animals. Otherwise, the behavior they see is unlikely to be natural, because most animals (including humans) change their behavior when they are being observed. Farnam Street fs.blog The Spoken and the Unspoken uxethnography
Two kinds of usability An Article by Ryan Singer world.hey.com I divide usability problems into two kinds: Perceptual: "They couldn't figure out what to do next", "they couldn't find the feature", "they didn't know they could click that button..." etc. Domain-specific: "We need a way to jump back here because in their workflow this happens..." In general, usability testing only catches type 1 perceptual problems. Because in those tests you take people out of the real world and assign them tasks. Usability testing doesn't catch domain-specific problems because they only come up in real life use. uxethnography
Seeing and Knowing An Essay from The Beauty of Everyday Things by Yanagi Sōetsu The results of intuition can be studied by the intellect, but the intellect cannot give birth to intuition. Scholars and criticsUnderstanding its essence knowledgeintuitionseeing
Scholars and critics Let us take a look at how one of these scholars or critics goes about his work. Let’s say he is going to write a commentary on a particular painting. If he is not a man of intuition, certain features will characterize his approach. First he will try to place the painting genealogically, or he will try to define the painting by assigning it to a particular school. He feels uneasy unless he succeeds in doing this. But more than anything, he is extremely wordy. He seems incapable of speaking of beauty without innumerable layers of adjectives. critique
Understanding its essence One can study an object and note its features, but that only touches the surface. A knowledge of an artwork’s properties does not lead to an understanding of its essence. understanding