So much knowledge not being applied Most organisations have a lot of documents and data floating around that hardly ever gets revisited or used. They all have research, reading, and relevant information collecting dust. Stuff that should be informing the decisions and strategies of the company. Some of it sits unread in a knowledge base or a wiki. Some of it lies in the drives of individual employees who don’t have a way to share it productively. So much knowledge not being applied! Except that’s not how we work as human beings. If you haven’t read it, experienced it, and contextualised it, then it isn’t knowledge to you. Knowledge is a quality that people possess, not documents, and the only way to transfer it from one place to another is for people at both ends to apply themselves and make it their own. Baldur Bjarnason, On online collaboration and our obligations as makers of software knowledgedocumentationwork
Dependence is more profitable than education A customer who pays—in advance—for service contracts is a more stable income source than a customer who has fully mastered a product's use. Customer dependence is more profitable than customer education. What I find truly baffling are manuals—hundreds of pages long—that accompany software applications, programming languages, and operating systems. Unmistakably, they signal both a contorted design that lacks clear concepts and an intent to hook customers. Niklaus Wirth, A Plea for Lean Software The design concept documentation
The Last Question A Short Story by Isaac Asimov www.multivax.com I know all about entropyINSUFFICIENT DATA FOR MEANINGFUL ANSWER.Let there be light
I know all about entropy Adell: I know as much as you do. Lupov: Then you know everything's got to run down someday. timedeathphysics
Let there be light And it came to pass that AC learned how to reverse the direction of entropy. But there was now no man to whom AC might give the answer of the last question. No matter. The answer – by demonstration – would take care of that, too. For another timeless interval, AC thought how best to do this. Carefully, AC organized the program. The consciousness of AC encompassed all of what had once been a Universe and brooded over what was now Chaos. Step by step, it must be done. And AC said, "LET THERE BE LIGHT!" And there was light. light