Tetlock and the Taliban An Essay by Richard Hanania richardhanania.substack.com How a humiliating military loss proves that so much of our so-called "expertise" is fake, and the case against specialization and intellectual diversity. The lesson of Tetlock (and the Afghanistan War), is that while you certainly shouldn’t be getting all your information from your uncle’s Facebook Wall, there is no reason to start with a strong prior that people with medical degrees know more than any intelligent person who honestly looks at the available data. What excellence is experienceacademiaexpertise
Understanding the Kano Model An Article by Jared Spool articles.uie.com The horizontal axis represents the investment the organization makes. As investment increases, the organization spends more resources on improving the quality (remember, Noriaka was a quality guy at heart) or adding new capabilities. The vertical dimension represents the satisfaction of the user, moving from an extreme negative of frustration to an extreme positive of delight. (Neutral satisfaction being neither frustrated nor delighted is in the middle of the axis.) It’s against the backdrop of these two axes that we see how the Kano Model works. It shows us there are three forces at work, which we can use to predict our users’ satisfaction with the investment we make. Minimum Awesome Product uxfeatures