Authorisation vs. Consent An Article by Terence Eden shkspr.mobi I recently read this interesting, and distressing, story of a man who was drugged and robbed. A form of crime which has been going on for centuries. But the 21st Century twist is that the thieves forced him to transfer large sums of money via his phone's banking apps. While under the influence, the victim used his usernames, passwords, PINs, and biometrics to send money to the criminal's accounts. Is there a "technological" way to stop this? His banks initially refused to refund the stolen money. Only once the press stepped in did they relent. One bank, Revolut, said: This was an unusual case where the payments were authorised by the customer but, as is now clear, without his consent. Upstream Color crime
Rethinking Twitter Verification An Article by Terence Eden shkspr.mobi The main problem, I think, is that no one knows what "Verified" means. If I were in charge (which I'm not) there would be various types of ticks. 🤖 is a bot 🆔 proved their legal identity 🏭 is run by a brand ⚖ is run by a government department 👮 Official law enforcement 😎 Celebrity And so on. iconographyidentity
Clues for software design in how we sketch maps of cities An Article by Matt Webb interconnected.org Given there’s an explosion in software to accrete and organise knowledge, is the page model really the best approach? Perhaps the building blocks shouldn’t be pages or blocks, but neighbourhoods roads rooms and doors landmarks. Or rather, as a knowledge base or wiki develops, it should - just like a real city - encourage its users to gravitate towards these different fundamental elements. A page that starts to function a little bit like a road should transform into a slick navigation element, available on all its linked pages. A page which is functioning like a landmark should start being visible from two hops away. The Image of the City urbanismcitiessoftwareunderstanding