When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
The Last Question A Short Story by Isaac Asimov www.multivax.com I know all about entropyINSUFFICIENT DATA FOR MEANINGFUL ANSWER.Let there be light
I know all about entropy Adell: I know as much as you do. Lupov: Then you know everything's got to run down someday. timedeathphysics
Let there be light And it came to pass that AC learned how to reverse the direction of entropy. But there was now no man to whom AC might give the answer of the last question. No matter. The answer – by demonstration – would take care of that, too. For another timeless interval, AC thought how best to do this. Carefully, AC organized the program. The consciousness of AC encompassed all of what had once been a Universe and brooded over what was now Chaos. Step by step, it must be done. And AC said, "LET THERE BE LIGHT!" And there was light. light