When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
scribe.rip An Application scribe.rip I hadn't realized that Medium had made JavaScript a requirement to be able to read any Medium post - I'd had JS disabled for ages on Medium just because of all the extra cruft they added. But now, without JS, you only get the first few lines of content, and the rest is loaded entirely with JS - which is...stupid. Scribe fixes all that and focuses entirely on the author's content. Why Would I Want to Use This? You believe in an open web You believe more in the author than the platform You don't like the reading experience that Medium provides You object to Medium's extortionist business tactics You're concerned about how Medium uses your data Other reasons wwwblogging