When Customer Journeys Don’t Work: Arcs, Loops, & Terrain An Article by Stephen P. Anderson stephenanderson.medium.com Thinking [in terms of loops and arcs] allows us to let go of a specific journey or sequence, and imagine dozens of scenarios and possible sequences in which these skills can be learned. This doesn’t mean there aren’t more fundamental skills that other skills build upon, but we can let go the tyranny of how, precisely, a person will move through a system. We’re free to zoom in and obsess on these loops, which does two things for us: Approach the design of a system as the design of these as small but significant moments of learning. Consider the many ways these loops might be sequenced, with the exact order being less important. uxsystemsfeedbackgames
Auditory Hallucinations from Offworld Megafarms "The combination of a worldwide shift to GM crops and rising global temperatures led to a series of global disasters, destroying many natural resources and causing a permanent environmental imbalance. Earth’s leaders make the choice to outsource all food production to off-world corporately owned farm planets, known as ‘flatlands’." — Luke Sanger on the album Onyx Pyramid The music, Sanger writes, is a kind of fictional soundtrack for a landscape of offworld megafarms, where a human skeleton crew has been reporting “auditory hallucinations” amplified by the effects of an artificial atmosphere. Audio scifi. Geoff Manaugh, BLDGBLOG www.bldgblog.com An information service society soundfarmingfuturismcosmos