Making sense A Quote by Pablo Picasso The world doesn’t make sense, so why should I paint pictures that do? But what do you want to say? understandingart
When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch