Why I'm losing faith in UX An Article by Mark Hurst creativegood.com Increasingly, I think UX doesn't live up to its original meaning of "user experience." Instead, much of the discipline today, as it's practiced in Big Tech firms, is better described by a new name. UX is now "user exploitation." Waking up from the dream of UX uxbusinessexploitationtechnology
The research agenda Important connections are often made by accident, outside the bounds of our research agenda. Karen L. Kramer, The Spoken and the Unspoken The Usefulness of Useless Knowledge creativity