Website Response Times An Article by Jakob Nielsen www.nngroup.com Users really care about speed in interaction design...A snappy user experience beats a glamorous one, for the simple reason that people engage more with a site when they can move freely and focus on the content instead of on their endless wait. 0.1 seconds gives the feeling of instantaneous response. This level of responsiveness is essential to support the feeling of direct manipulation. 1 second keeps the user's flow of thought seamless. 10 seconds keeps the user's attention. A 10-second delay will often make users leave a site immediately. uxperformanceinteraction
Induced communication I remain mystified by what seems like an exponential increase in the need to communicate induced by the availability of a ready new means to do so, just as new highway capacity produces increased traffic. Witness the cabdrivers who talk uninterrupted on the phone as they travel the city, or the truly huge numbers of people who speak on the phone as they walk down the street: the medium has clearly become the message, if the meaning of the message remains somewhat opaque. Michael Sorkin, 20 Minutes in Manhattan The medium is the messageLike trying to cure obesity by loosening your belt communicationtechnologymedia