The Eyes Have It A Research Paper by Ben Shneiderman www.cs.umd.edu The Visual Information Seeking Mantra visualizationinformationdata
Readings in Information Visualization: Using Vision to Think A Book by Ben Shneiderman visualizationthinkinginformation
What's wrong with the rational model We Don’t Really Know the Goal When We Start We Usually Don’t Know the Decision Tree – We Discover It as We Go The Nodes Are Really Not Design Decisions, but Tentative Complete Designs The Goodness Function Cannot be Evaluated Incrementally The Desiderata and Their Weightings Keep Changing The Constraints Keep Changing Frederick P. Brooks, Jr., What's Wrong With This Model? Changing constraintsDeciding what to designThe situation talks back