The Eyes Have It A Research Paper by Ben Shneiderman www.cs.umd.edu The Visual Information Seeking Mantra visualizationinformationdata
Readings in Information Visualization: Using Vision to Think A Book by Ben Shneiderman visualizationthinkinginformation
Central planning gives poor results Central planning has been repeatedly shown to give poor results (consider the Russian experiment, for example, or our own bureaucracy). The persons on the spot usually have better knowledge than can those at the top and hence can often (not always) make better decisions if things are not micromanaged. Richard Hamming, The Art of Doing Science and Engineering: Learning to Learn The management strategy that saved Apollo 11 management