When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
The right box to think inside of A Quote by Aza Raskin www.robinrendle.com Design is not about learning to think outside the box, it’s about finding the right box to think inside of. designthinkingcreativity