When users never use the features they asked for An Article by Austin Z. Henley web.eecs.utk.edu We deployed our tool. Almost no one used it. The handful that did use it, used it once or twice and barely interacted with it. After a few days, zero people were using it. Why did they tell me they wanted these features? featuresuxresearch
Cool URIs don't change An Essay by Tim Berners-Lee www.w3.org What makes a cool URI? A cool URI is one which does not change. What sorts of URI change? URIs don't change: people change them. The User Interface of URLs www