Care for the Text

Whenever I’m stuck pondering the question: "How do I make this website better?" I know the answer is always this: Care for the text.

Without great writing, a website is harder to read, extremely difficult to navigate, and impossible to remember. Without great writing, it’s hardly a website at all. But it’s tough to remember this day in and day out—especially when it’s not our job to care about the text—yet each and every <p> tag and <button> element is an opportunity for great writing. It’s a moment to inject some humor or add a considerate note that helps people.

…These are the details that make a good website great.