Questions
Research questions
Not of method but of heart
INSUFFICIENT DATA FOR MEANINGFUL ANSWER.
More by accident
only the questions
A Day at the Park
A Comic by Kostas KiriakakisOnce you see that an answer is not serving its question properly anymore, it should be tossed away. It's just their natural life cycle.
They usually kick and scream, raising one hell of a ruckus when we ask them to leave. Especially when they have been with us for a long time.
You see, too many actions have been based on those answers. Too much work and energy invested on them. They feel so important, so full of themselves. They will answer to no one. Not even to their initial question!
Keep digging
An Article by Ryan SingerThe hardest thing about customer interviews is knowing where to dig. An effective interview is more like a friendly interrogation. We don’t want to learn what customers think about the product, or what they like or dislike — we want to know what happened and how they chose... To get those answers we can’t just ask surface questions, we have to keep digging back behind the answers to find out what really happened.
The Blue Cliff Record
Mountains are mountains
Before attaining enlightenment,
mountains are mountains, rivers are rivers.At the moment of enlightenment,
mountains are no longer mountains,
nor are rivers rivers.After attaining enlightenment,
mountains are mountains, rivers are rivers.No door at which to knock
Penetrating the Blue Cliff, you will open
the eye within eyes
and realizing life through the Blue Cliff,
you yourself will become a torch,
the light beyond light.Being so, you will find no door at which to knock, nor any door to be opened.
The miraculous bones of the ancients
A Ch'an master once wrote that the wise enshrine the miraculous bones of the ancients within themselves; that is, they do not regard teachings of ways to enlightenment as an external body of knowledge or information to be possessed as an acquisition or believed or revered as inflexible dogma, but rather apply it as far as possible to themselves and their situations, vivifying the way of enlightenment with their own bodies and lives, not just in their thoughts. It is therefore a matter of course that new Buddhist literature has been produced; for the Buddhist canon is not closed, as long as people continue the search for enlightenment.
Ch'an was referred to by its followers as the "school of the patriarchs" because it was transmitted by a living succession of human exemplars; not a school of doctrine, or philosophical or scholastic interpretation, it was not based on any particular scripture, but on the direct experience of the enlightened mind, by whatever means currently necessary.
What did you see when you were there?
Ch'an masters tell us to look right where we stand and step: they ask what is there, is there anything, who are you and where do you come from, what did you see and hear when you were there?—in a hundred ways they try to make us wake up, clear our minds, and face reality directly.
I have pacified your mind
Bodhidharma, the first Patriarch of Ch'an in China, was asked by Hui K'e, the future Second Patriarch, so pacify his mind for him; Bodhidharma said, "Bring me your mind and I will pacify it for you." Hui K'e said, "When I search for my mind, I cannot find it." Bodhidharma said, "I have pacified your mind for you." At this Hui K'e was enlightened.
In one there are many; in two, one
The ultimate path is without difficulty;
Speech is to the point, words are to the point.
In one there are many kinds;
In two there is no duality.It's dark outside
As soon as Te Shan crossed the threshold he said, "Long have I heard of Lung T'an (Dragon Pond), but now that I've arrived here, there's no pond to see and no dragon appears." Master Lung T'an came out from behind a screen and said, "You have really arrived at Lung T'an." Te Shan bowed and withdrew.
During the night, Te Shan entered Lung T'an's room and stood in attendance till late at night. Lung T'an said, "Why don't you go?" Te Shan bade farewell, lifted up the curtain, and went out; he saw that it was dark outside, so he turned around and said, "It's dark outside." Lung T'an lit a paper lantern and handed it to Te Shan; as soon as Te Shan took it, Lung T'an blew it out. Te Shan was vastly and greatly enlightened.