The World Machine
The modern infrastructural ideal
Reveling in infrastructure
Monumental structures
These disused gas cylinders occupy a site on the outskirts of Stockholm. For the first ten years after moving to London, the view west across the train tracks was of a similar pair of monumental structures, transfigured by every sunset. One has since been dismantled to make way for the expanding national and international railway stations.
Tracing Power Lines with the Pylon Appreciation Society
According to Emma Ailes of BBC News, the first pylons in the UK were designed by architect Sir Reginald Blomfield in 1928, with a “lattice” approach that “sought to be more delicate than the brutalist structures used in Europe and the United States.” Reportedly, he was “inspired by the root of the word pylon – meaning an Egyptian gateway to the sun.”
Architectural dark matter
Every building had its rhythms. These service corridors were the internal hinterlands—the architectural dark matter—so beloved by Bill Mason.
Savage, hostile, and cruel
Some may find puzzling or distasteful the parallel I am drawing between the study of nature and the study of technology. After all, nature is good and good for you, whereas everyone knows that technology is ugly, evil, and dangerous.
A few centuries ago—say, on the American western frontier—a quite different view prevailed. Nature was seen as savage, hostile, cruel. Mountains and forests were barriers, not refuges. The lights of civilization were a comforting sight. We took our charter from the book of Genesis, which grants mankind dominion over the beasts, and felt it was both our entitlement and our duty to tame the wilderness, fell the trees, plow the land, and dam the rivers.
Trompe l'oeil fantasies
In residential neighborhoods some sewage-pumping stations are trompe l'oeil fantasies, dressed up to look like the split-level or colonial houses that surround them. If you look closely, it's not hard to spot these disguised pumphouses: the heavy-duty power connections, the big ventilating fans, and the diesel generator in the backyard are all tip-offs. Furthermore, the windows are often fakes, with sash and shutters adorning a blank wall.
Creations of human artifice
In the twenty-first century, the question most of us ask when disaster strikes is not "How could God let that happen?" but "Who screwed up?" This is a salutary development: We take responsibility for the world we live in. Whether or not our world is the best of all possible worlds, it is a world we have made for ourselves. We live in an engineered landscape, on an engineered planet. Our cities and farms, our dwellings and vehicles, our power plans and communication networks—these are all creations of human artifice. If we don't like it here, we have only ourselves to blame.
Technological middle age
In the automobile's technological middle age, it is hard, if not impossible, to tune or repair one's own vehicle. Technical standardization of cars has occurred, and with it the elimination of the user's access to the machine itself. At the same time, the infrastructures that once served those who did not use automobiles atrophied and vanished. Some may say they were deliberately starved out. Railways gave way to more and more roadways. And thus a technology that had been perceived to liberate its users began to enslave them.
Infrastructure: A Guide to the Industrial Landscape
A Book by Brian HayesThe Factory Photographs
A Book by David LynchI love industry. Pipes. I love fluid and smoke. I love man-made things. I like to see people hard at work, and I like to see sludge and man-made waste.
Bowellism
A DefinitionLloyd’s Building, London.
Bowellism is a modern architectural style heavily associated with Richard Rogers. The premise is that the services for the building, such as ducts, sewage pipes and lifts, are located on the exterior to maximise space in the interior.
The way we usually do infrastructure
A Fragment by Noah SmithThe bipartisan deal contains a pot of money to repair America’s roads and bridges, and build a few more besides. This is the way we usually do infrastructure in America. First we build a ton of roads and bridges that are highly expensive to maintain, especially with our ruinously high construction costs (see this recent article by Jerusalem Demsas). Then, because costs are so high, we wait for a long time to repair the roads and bridges, until civil engineers start screeching, roads get potholed, and there’s a bridge collapse or two. Then we muster up the political will to throw the requisite shit-ton of money at the problem, the potholes and weak bridges get repaired for twice the amount it would have cost had we done it on a regular schedule and three times the amount it would cost if we were a normal rich country. And the whole cycle begins again.
The Maintainers
A WebsiteThe Maintainers, a global research network interested in the concepts of maintenance, infrastructure, repair, and the myriad forms of labor and expertise that sustain our human-built world. Our members come from a variety of backgrounds, including engineers and business leaders, academic historians and social scientists, government and non-profit agencies, artists, activists, coders, and more.
The Pylon Appreciation Society
A WebsiteIt's simple: the Pylon Appreciation Society is a club for people who appreciate electricity pylons.
Hints towards a non-extractive economy
An Article by Matt WebbThere’s a movement called the circular economy which is about designing services that don’t include throwing things away. There is no “away.”
A non-extractive economy is going to look very different to today’s economy. These points feel opposed somehow but they are part of the same movement:
- With CupClub, it’s all about infrastructure.
- With the battery-free Game Boy, it’s untethered from infrastructure: once manufactured, no nationwide electricity grid is required to play.
We’ll need better tools to track and measure. There will be new patterns for new types of services. New technologies to build new products. New language. So it’s fascinating seeing the pieces gradually come together.
The Best Interface is No Interface
"There's an app for that."
Slap an interface on it!
How do you make a better car?
How do you make a better fridge?
How do you make a better trash can?
How do you make a better restaurant?
How do you make a better vending machine?Aim higher
“There’s one more thing you need to do: Aim higher the merely trying to recreate Silicon Valley. You should try to kick our butt instead.” — Guy Kawasaki
This is UX
When you hire someone to generate UI, you won’t get new, innovative solutions. You’ll get more UI, not better UX.
This is UI:
Navigation, sub navigation, menus, drop-downs, buttons, links, windows, rounded corners, shadowing, error messages, alerts, updates, checkboxes, password fields, text inputs, radio selections, text areas, hover states, selection states, pressed states, tooltips, banner ads, embedded videos, swipe animations, scrolling, clicking, iconography, colors, lists, slideshows, alt text, badges, notifications, gradients, pop-ups, carousels, OK.cancel, etc. etc. etc.
This is UX:
People, happiness, solving problems, understanding needs, love, efficiency, entertainment, pleasure, delight, smiles, soul, warmth, personality, joy, satisfaction, gratification, elation, exhilaration, bliss, euphoria, convenience, enchantment, magic, productivity, effectiveness, etc. etc. etc.
The most seamless and wonderful way
I believe our job as designers is to give you what you need as quickly and elegantly as we can. Our job as designers is to take you away from technology. Our job as designers is to make you smile. To make a profit by providing you something that enhances your life in the most seamless and wonderful way possible.
The best interface
Let’s end the confusion between UI and UX. Let’s stop slapping sirens on children’s toys. Let’s prioritize personal goals over addiction. Let’s get our lives and our health back in balance by interacting with the real world instead of staring into a light, checking new notifications. Let’s think beyond screens.
The best result for any technology is to solve meaningful problems in impactful ways.
The best design reduces work.
The best computer is unseen.
The best interaction is natural.
The best interface is no interface.Adapt
Digital products can do so much more than have a fancy front end.
Even if your company’s core product is an interface, not everything that comes after has to be an interface. If things were that rigid, Apple Computer, the personal computer company, would never become Apple Inc., the world’s largest consumer electronics company. If companies didn’t go after opportunities beyond what they do today, Netflix would still be mailing DVDs in red envelopes.
Great thinkers adapt. Great companies offer their customers the best possible solutions, whether they have a graphical user interface or not.
Let them serve us
Instead of us serving computers,
let computers serve us.Forgetting
Inactivity could be another automatic trigger to erase any stored information. If they haven’t utilized the system in a long time, their food data could automatically clear. With so many services out there trying to grab out attention, knowing that a system collecting more general information will just forget everything it knows about you if you don’t use it for a long time might ease the resistance to trying out the new software in the first place.