To do some more pushups on the internet There may be a lot of things that have to be studied, but there is also what I call "occupational therapy for the opposition" that says, send them off to do some more pushups on the internet. You need to be mindful that it is possible to use information, and the need for information, as a delay for the call for action. Ursula M. Franklin, Every Tool Shapes the Task informationethicswwwjustice
Good design is practical design In the context of web design, Dieter Rams’ principle is not only a resounding criticism against mindless trends and meaningless decorations. It is a humanist reminder to put material honesty and social responsibility above the pursuit of the “pixel perfect” design. Chuánqí Sun, A case against "pixel perfect" design Dieter Rams: As Little Design as Possible fashionethics
An ethics of mutual care Foregrounding maintenance and repair as an aspect of technological work invites not only new functional but also moral relations to the world of technology. It references what is in fact a very old but routinely forgotten relationship of humans to things in the world: namely, an ethics of mutual care and responsibility. Steven J. Jackson, Rethinking Repair ethicshumanitymoralitytechnology
The mirror test In the early years of this century, the most highly respected diplomat of all the great powers was the german ambassador in London. He was clearly destined for great things...yet in 1906 he abruptly resigned rather than preside over a dinner given by the diplomatic corps for Edward VII. The king was a notorious womanizer and made it clear what kind of dinner he wanted. The ambassador is reported to have said, "I refuse to see a pimp in the mirror in the morning when I shave." This is the mirror test. Ethics requires that you ask yourself, What kind of person do I want to see in the mirror in the morning? Peter F. Drucker, Managing Oneself ethicsvalues
An equivalence In both early Christianity and Islam, theologians made a claim about architecture likely to sound so peculiar to modern ears as to be worth of sustained examination: they proposed that beautiful buildings had the power to improve us morally and spiritually. They believed that, rather than corrupting us, rather than being an idle indulgence for the decadent, exquisite surroundings could edge us towards perfection. A beautiful building could reinforce our resolve to be good. Behind this distinctive claim lay another astonishing belief: that of an equivalence between the visual and ethical realms. Alain de Botton, The Architecture of Happiness ethicsaestheticsgoodness
An objective matter We have been taught that there is no objective difference between good buildings and bad, good towns and bad. The fact is that the difference between a good building and a bad building, between a good town and a bad town, is an objective matter. It is the difference between health and sickness, wholeness and divided ness, self-maintenance and self-destruction. In a world which is healthy, whole, alive, and self-maintaining, people themselves can be alive and self-creating. In a world which is unwholesome and self-destroying, people cannot be alive: they will inevitably themselves be self-destroying, and miserable. Christopher Alexander, The Timeless Way of Building ethics
If you run a website If you run a website and you put official share buttons on your website, use intrusive analytics platforms, serve ads through a third-party ad network or use pervasive cookies to share and sell data on your users, you're contributing to a user-hostile web. You're using free and open-source tools created by thousands of collaborators around the world, over an open web and in the spirit of sharing, to subvert users. Parimal Satyal, Against an Increasingly User-Hostile Web wwwethics
What to refuse to do, even for the money. Michael Sorkin, Two Hundred Fifty Things an Architect Should Know ethicsdesign
Undoing the Toxic Dogmatism of Digital Design An Essay by Lisa Angela lisa-angela-fftv.medium.com Design educators and industry leaders have never reached a consensus about what comprises a “good enough” foundational education for digital design. We do not properly retire methods (or ways of conducting them) that have been shown to be ineffective. Design team seniority levels are meaningless. We’ve collectively lost the safety (and subsequently the desire) to explore and fail. We afford well-known design leaders too much power to dictate how design is discussed and conducted. We have no ethical standards. Inclusive design and accessibility are afterthoughts — both in design education and in practice. Design Discourse is in a State of Arrested DevelopmentWaking up from the dream of UXSermon for WIAD Bristol 2021On Design Thinking ethicsuxsoftware
Learning About Work Ethic From My High School Driving Instructor An Essay by James Somers www.theatlantic.com Should we really demand that the guy who checks ticket stubs at the movie theater hones his craft? Well, yes. No job is too low to not warrant care, because no job exists in isolation. Carelessness ripples. It adds friction to the working of the world. To phone it in or run out the clock, regardless of how alone and impotent you might feel in your work, is to commit an especially tragic—for being so preventable—brand of public sin. Bob [the driving instructor] oozes concern; he wants to infect the state of New Jersey with good driving habits. He respects his public role, the fact that the minute he's done with these kids they head straight for their parents' car keys and out onto the roads we share. When I asked him what he likes to do outside of work, he laughed: "This is my life." His reward is the pleasure of depth itself. craftworkethics
The Questions Concerning Technology An Essay by L.M. Sarcasas theconvivialsociety.substack.com What sort of person will the use of this technology make of me? What will the use of this technology encourage me to notice? Does the use of this technology bring me joy? What limits does the use of this technology impose upon me? Upon what systems, technical or human, does my use of this technology depend? Are these systems just? technologyethicscollections
A Mindful Mobile OS An Article by Clo S. thistooshallgrow.com I read and loved Potential's "iOS 15, Humane" proposition. Published earlier in June by co-founders Welf and Oliver, it tackles how iOS could help us better protect our attention. As a designer who cares about and writes about digital wellness, I'm profoundly aligned with their suggestions. Persuasive design Disclosure requirement From infinite feeds to pages Was this time well spent? Regret tax Conditions of use moralityethicsuxsoftwaredesign
Weighing up UX An Article by Jeremy Keith adactio.com Metrics come up when we’re talking about A/B testing, growth design, and all of the practices that help designers get their seat at the table (to use the well-worn cliché). But while metrics are very useful for measuring design’s benefit to the business, they’re not really cut out for measuring user experience. Two levels of vetoOur obedience to the king metricsuxbusinessresearchethics
The Best Interface is No Interface A Book by Golden Krishna www.nointerface.com "There's an app for that."Slap an interface on it!Aim higherThis is UXThe most seamless and wonderful way+4 More The answer to a brief is not necessarily a building
Slap an interface on it! How do you make a better car? How do you make a better fridge? How do you make a better trash can? How do you make a better restaurant? How do you make a better vending machine?
Aim higher “There’s one more thing you need to do: Aim higher the merely trying to recreate Silicon Valley. You should try to kick our butt instead.” — Guy Kawasaki
This is UX When you hire someone to generate UI, you won’t get new, innovative solutions. You’ll get more UI, not better UX. This is UI: Navigation, sub navigation, menus, drop-downs, buttons, links, windows, rounded corners, shadowing, error messages, alerts, updates, checkboxes, password fields, text inputs, radio selections, text areas, hover states, selection states, pressed states, tooltips, banner ads, embedded videos, swipe animations, scrolling, clicking, iconography, colors, lists, slideshows, alt text, badges, notifications, gradients, pop-ups, carousels, OK.cancel, etc. etc. etc. This is UX: People, happiness, solving problems, understanding needs, love, efficiency, entertainment, pleasure, delight, smiles, soul, warmth, personality, joy, satisfaction, gratification, elation, exhilaration, bliss, euphoria, convenience, enchantment, magic, productivity, effectiveness, etc. etc. etc. uxcollections
The most seamless and wonderful way I believe our job as designers is to give you what you need as quickly and elegantly as we can. Our job as designers is to take you away from technology. Our job as designers is to make you smile. To make a profit by providing you something that enhances your life in the most seamless and wonderful way possible. technologyux
The best interface Let’s end the confusion between UI and UX. Let’s stop slapping sirens on children’s toys. Let’s prioritize personal goals over addiction. Let’s get our lives and our health back in balance by interacting with the real world instead of staring into a light, checking new notifications. Let’s think beyond screens. The best result for any technology is to solve meaningful problems in impactful ways. The best design reduces work. The best computer is unseen. The best interaction is natural. The best interface is no interface.
Adapt Digital products can do so much more than have a fancy front end. Even if your company’s core product is an interface, not everything that comes after has to be an interface. If things were that rigid, Apple Computer, the personal computer company, would never become Apple Inc., the world’s largest consumer electronics company. If companies didn’t go after opportunities beyond what they do today, Netflix would still be mailing DVDs in red envelopes. Great thinkers adapt. Great companies offer their customers the best possible solutions, whether they have a graphical user interface or not.
Forgetting Inactivity could be another automatic trigger to erase any stored information. If they haven’t utilized the system in a long time, their food data could automatically clear. With so many services out there trying to grab out attention, knowing that a system collecting more general information will just forget everything it knows about you if you don’t use it for a long time might ease the resistance to trying out the new software in the first place.