Craft & Artisanship
Hephaestus
Seeing Is Forgetting the Name of the Thing One Sees
A Book by Lawrence Wechler & Robert Irwin- Sonorisms I
- More than just a machine that runs along
- Nobody was doing anything
- NYLA
- Aggressively Zen
The Beauty of Everyday Things
A Book by Yanagi SōetsuFor something believed in
There was a language in the world that everyone understood, a language the boy had used throughout the time he was trying to improve things at the shop. It was the language of enthusiasm, of things accomplished with love and purpose, and as part of a search for something believed in and desired.
On Greatness
What’s important to you in the development of a product?
One of the things that really hurt Apple was that after I left John Sculley got a very serious disease. And that disease — I’ve seen other people get it too — it’s the disease of thinking that a really great idea is 90% of the work, and if you just tell all these other people “here’s this great idea,” then of course they can just go off and make it happen.
The problem with that is that there’s just a tremendous amount of craftsmanship in between a great idea and a great product. And as you evolve that great idea it changes and grows. It never comes out like it starts, because you learn a lot more as you get into the subtleties of it, and you also find there are tremendous tradeoffs you have to make, there are just certain things you can’t make electrons do, there are certain things you can’t make plastic, or glass, or factories, or robots do. And as you get into all these things, you find that designing a product is keeping 5,000 things in your brain, these concepts, and just fitting them all together and continuing to push to fit them together in new and different ways to get what you want. And every day you discover a new problem or a new opportunity to do it a little differently. And it’s that process that is the magic.
Whose eyes had seen and whose fingers had felt
Aristotle’s 18 qualities of homoeomerous bodies that he chose to explain in detail in his Meteorologica, are just those fine points of behavior that would be noticed in a workshop. They are:
solidifiable
meltable
softenable by heat
softenable by water
flexible
breakable
fragmentable
capable of taking an impression
plastic
squeezable
ductile
malleable
fissile
curable
viscous
compressible
combustible
capable of giving off fumesThis redundant list of properties is not the neat classification of a philosopher. It reads more as if it were based on a conversation with a workman whose eyes had seen and whose fingers had felt the intricacies of the behavior of materials.
Technical excellence and good design
Continuous attention to technical excellence and good design enhances agility.
More than the Graces and less than the Muses
The Sukiya consists of the tea room proper, designed to accommodate not more than five persons, a number suggestive of the saying "more than the Graces and less than the Muses..."
The tea room is unimpressive in appearance. It is smaller than the smallest of Japanese houses, while the materials used in its construction are intended to give the suggestion of refined poverty. Yet we must remember that all this is the result of profound artistic forethought, and that the details have been worked out with care perhaps even greater than that expended on the building of the richest palaces and temples. A good tea room is more costly than an ordinary mansion, for the selection of its materials, as well as its workmanship, requires immense care and precision. Indeed, the carpenters employed by the tea masters form a distinct and highly honored class among artisans, their work being no less delicate than that of the makers of lacquer cabinets.
The idea grows as they work
As they work, the experience of the material under the artist's fingers subtly interacts with the idea in their mind to give the finished work some quality that was rarely fully anticipated. A few artists seem to have such a feeling for their materials that the prevision needs little modification; most say that the idea grows as they work experimentally.
Self-publishing, self-exemplifying
I sought to design [my first book] so as to make it self-exemplifying – that is, the physical object itself would reflect the intellectual principles advanced in the book. Publishers seemed appalled at the prospect that an author might govern design. Consequently I decided to self-publish the book.
...[Howard Gralla and I] spent the summer in his studio laying out the book, page by page. We integrated graphics into the text, sometimes in the middle of sentences, eliminating the usual segregation of text and image – one of the ideas Visual Display advocated.
My view on self-publishing was to go all out, to make the best and most elegant and wonderful book possible, without compromise. Otherwise, why do it? The next 4 books were financed by the previous books. I have never written a grant application.
All the way to the last bolt
"Quality is only there," Irwin explained, "if you pursue it all the way to the last bolt." Consequently, how joints are finished must be specified in the contract. "And believe me," he added ruefully from experience, "there is a real discrepancy here. The difference [in] how we interpret the word finish or this word quality is really disparate."
"When you bring them in and get them to be part of it," he noted, "the workmen themselves start to take pride in it. And when they start taking that pride in this idea of quality, ...it starts becoming theirs, something important to them, that they in fact do know what we are talking about."
The business case for craft
macOS software that adheres to craft — Things or Carbon Copy Cloner or BBEdit or Sublime Text (which, despite not being “native native” feels so solid and so responsive you’re willing to overlook its quirks) or Bear or Alfred or iA Writer or Keynote (arguably one of the best pieces of macOS software of all time) or anything by Panic, heck, even Terminal or Quicken (which, against all rational expectations is just a joy to use)5 — exists in troves, the existence of such proves to the Slacks or Twitters or Adobes of the world that it’s not impossible nor rare to produce craft-oriented software in service to user fluency, and still make a profit.
In fact, there’s a business case to be made for being craft- and fluency-focused. We’ve seen entire companies with business models that could be summarized as “Bloat-Free X” emerge in recent years. Affinity is bloat-free Adobe. Install Adobe Creative Cloud on your laptop and marvel at the no fewer than a dozen processes whirling around in the background for unknown purposes. It’s no surprise Affinity Photo and Publisher and Designer have taken off. Sketch’s main feature for many years was simply: Not Adobe.
And the web! When you care — when you really give a shit — the web is awe inspiring. I still can’t believe Figma is web-native (also born from the Not Adobe camp). That an application can feel so powerful, so fast, so well-crafted and be fully web-based should be a kind of lighthouse-archetype for all other sites lost in a sea of complexity and muck and unnecessary frameworks.
Finished on the inside
"Those stretcher bars were finished on the inside in ways no one will ever know; I spent days, weeks, months finishing things no one is ever going to see. But it had much more to do with the fact that I couldn't leave them unfinished. I just had this conviction that in the sense of tactile awareness, if all those things were consistent, then the sum total would be greater, even though that might not be definable in any causal, connected way."
A sense reflected in the plans
When a space resonates with our humanity, when it feels really pleasant or splendid and beautiful—when you place yourself in such an environment, I've always believed that people will be drawn in. So I guess you could say it's this sense that I try to reflect in the plans; I believe that this will lead in the right direction, to an honest lifestyle.
Completing work properly in unseen areas
If you consider the inheritance of skills, we can keep this heritage by having young people do the work properly, as they did in the past. If you don't do this, or you become too practical, you'd only make simple things. It's very low tech, this inheritance of skills—using carpentry tools to do manual work. We deliberately put effort into these things, completing work properly in unseen areas.
The patience of a craftsman
Here there is no mastery of unnameable creative processes, only the patience of a craftsman, chipping away slowly; the mastery of what is made does not lie in the depths of some impenetrable ego; it lies, instead, in the simple mastery of the steps in the process, and in the definition of these steps.
For its own sake
'Craftsmanship' may suggest a way of life that waned with the advent of industrial society—but this is misleading. Craftsmanship names an enduring, basic human impulse, the desire to do a job well for its own sake.
To see the fulfillment of the work
It is true that [the artist], like everybody else, derives remuneration from his work (though not, strictly speaking, profit in the financial sense, of the word, since what he invests in his work is not money but time and skill, whose returns cannot be calculated in percentages). The remuneration is frequently beyond the amount necessary to enable him to go on working. What is remarkable about him is the way in which he commonly employs the escape-from-work which the extra remuneration allows him. If he is genuinely an artist, you will find him using his escape-from-work in order to do what he calls “my own work”, and nine times out of ten, this means the same work (i.e. the exercise of his art) that he does for money. The peculiar charm of his escape is that he is relieved, not from the work but from the money.
What distinguishes him here from the man who works to live is, I think, his desire to see the fulfilment of the work.
Shortlist of interesting spaces
It begins with craft
Something strange is happening in the world of software: It’s slowly getting worse. Not all software, but a lot of it. It’s becoming more sluggish, less responsive, and subtly less reliable than it was a few years ago.
In some ways this is hyperbole. Objectively, we’ve never been able to do so much, so easily with our smartphones and laptops and tablets. We’ve never pushed more data between more places more readily. But while the insidious “worseness” I mention falls only in part on the engineering side of things, it falls harder on the more subjective, craft side of things, making it all the more worrisome.
Why should we care about this? Because the majority of our waking hours take place within the confines of applications. A truth recently amplified by the covid pandemic.
And I believe software used by millions (if not billions) has a moral duty to elevate the emotional and intellectual qualities of its users. That elevation begins with craft.
You'll know it's there
Jobs's father had once taught him that a drive for perfection meant caring about the craftsmanship even of the parts unseen. Jobs applied that to the layout of the circuit board inside the Apple II. He rejected the initial design because the lines were not straight enough.
In an interview a few years later, after the Macintosh came out, Jobs again reiterated that lesson from his father: "When you're a carpenter making a beautiful chest of drawers, you're not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You'll know it's there, so you're going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through."
To love deeply a world of things
Care brings the worlds of action and meaning back together, and reconnects the necessary work of maintenance with the forms of attachment that so often (but invisibly, at least to analysts) sustain it.
...What if we care about our technologies, and do so in more than a trivial way? This feature or property has sometimes been extended to technologies in the past, but usually only ones that come out of deep folk or craft traditions, and rarely the products of a modern industrial culture.
...Is it possible to love, and love deeply, a world of things?
It was all change until the very last second
Every work of literature is the result of thousands and thousands of decisions.
Intricate, minute decisions—this word or that, here or where, now or later, again and again.
It's the living tissue of a writer's choices,
Not the fossil record of an ancient, inspired race.The natural thing to do
All folk artisans, regardless of their lack of academic knowledge concerning their craft, are still capable of producing works of merit. They work as if this were the natural thing to do; they create as if this were the natural thing to do; they give birth to beauty as if this were the natural thing to do. They have entered the way of salvation through unconscious faith. It is a path open to all.
What's love got to do with it?
Slack embodied the belief, so common in Silicon Valley, that the best product would win in the end. “Building a product that allows for significant improvements in how people communicate requires a degree of thoughtfulness and craftsmanship that is not common in the development of enterprise software,” the company wrote in its open letter to Microsoft. “How far you go in helping companies truly transform to take advantage of this shift in working is even more important than the individual software features you are duplicating.”
And yet, if there’s a lesson of the past four years, it’s that thoughtfulness and craftsmanship only got the company about 10 percent as far as Microsoft did by copy-pasting Slack’s basic design. In its open letter, Slack famously told Microsoft: “You’ve got to do this with love.” In 2020, looking at Slack’s size, the idea seems laughable. What’s love got to do with it?
It's not the features that matter
First, and most importantly, it’s not the features that matter. You’re not going to create something people really love by making a big list of Slack’s features and simply checking those boxes. The revolution that has led to millions of people flocking to Slack has been, and continues to be, driven by something much deeper.
Building a product that allows for significant improvements in how people communicate requires a degree of thoughtfulness and craftsmanship that is not common in the development of enterprise software. How far you go in helping companies truly transform to take advantage of this shift in working is even more important than the individual software features you are duplicating.
You feel this when you start to design things
Saying that taste is just personal preference is a good way to prevent disputes. The trouble is, it's not true. You feel this when you start to design things.
As in any job, as you continue to design things, you'll get better at it. Your tastes will change. And, like anyone who gets better at their job, you'll know you're getting better. If so, your old tastes were not merely different, but worse. Poof goes the axiom that taste can't be wrong.
Stage sets for the eye
With the loss of tactility, measures and details crafted for the human body – and particularly for the hand – architectural structures become repulsively flat, sharp-edged, immaterial and unreal. The detachment of construction from the realities of matter and craft further turns architecture into stage sets for the eye, into a scenography devoid of the authenticity of matter and construction. The sense of 'aura', the authority of presence, that Walter Benjamin regards as a necessary quality for an authentic piece of art, has been lost.
Conversations, not commandments
Good software comes from a vision, combined with conversations not commandments. In a craft-focused environment, care for efficiency, simplicity, and details really do matter. I didn’t leave my last job just because I wanted to make something new. I left because I wanted to make it in a way I could be proud of.
A great painting has to be better than it has to be
This sounds like a paradox, but a great painting has to be better than it has to be. For example, when Leonardo painted the portrait of Ginevra de Benci in the National Gallery, he put a juniper bush behind her head. In it he carefully painted each individual leaf. Many painters might have thought, this is just something to put in the background to frame her head. No one will look that closely at it.
Not Leonardo. How hard he worked on part of a painting didn't depend at all on how closely he expected anyone to look at it. He was like Michael Jordan. Relentless.
Relentlessness wins because, in the aggregate, unseen details become visible. When people walk by the portrait of Ginevra de Benci, their attention is often immediately arrested by it, even before they look at the label and notice that it says Leonardo da Vinci. All those unseen details combine to produce something that's just stunning, like a thousand barely audible voices all singing in tune.
Great software, likewise, requires a fanatical devotion to beauty. If you look inside good software, you find that parts no one is ever supposed to see are beautiful too.
Taylorism in software
Interestingly, just as software people were talking about how we need to kind of follow this very Taylorist notion as the future of software development, the manufacturing world was moving away from it. The whole notion of what was going on in a lot in manufacturing places was the people doing the work need to have much more of a say in this because they actually see what's happening.
Holistic and prescriptive technologies
Holistic technologies are normally associated with the notion of craft. Artisans, be they potters, weavers, metal-smiths, or cooks, control the process of their own work from beginning to finish. Using holistic technologies does not mean that people do not work together, but the way in which they work together leaves the individual worker in control of a particular process of creating or doing something.
The opposite is specialization by process; this I call prescriptive technology. Here, the making or doing of something is broken down into clearly identifiable steps. Each step is carried out by a separate worker, or group or workers, who need to be familiar only with the skills of performing that one step. This is what is normally meant by "division of labor".
Curiosity spurred on
Methodically noting and filing resources is a sign of a mature and deliberate craftsman—it is an investment into future learning and projects. Before long, you will begin to reach the point where this collection generates projects and ideas with minimal effort; previously isolated ideas are consolidated and curiousity spurred on.
Crafting repair
Repair is a neglected, poorly understood, but all-important aspect of technical craftsmanship. The sociologist Douglas Harper believes that making and repairing form a single whole; he writes of those who do both that they possess the "knowledge that allows them to see beyond the elements of a technique to its overall purpose and coherence. This knowledge is the 'live intelligence, fallibly attuned to the actual circumstances' of life. It is the knowledge in which making and fixing are parts of a continuum."
Put simply, it is by fixing things that we often get to understand how they work.
The good craftsman
The good craftsman...
...understands the importance of the sketch—that is, not knowing quite what you are about when you begin.
...places positive value on contingency and constraint.
...needs to avoid pursuing a problem relentlessly to the point that is becomes perfectly self-contained.
...avoids perfectionism that can degrade into a self-conscious demonstration.
...learns when it is time to stop.A pattern of understandings
The clock has no finished design and it has been made without any careful drawings or mathematical calculations. The pieces are only made if I can hold their details in my head as I make them, without reference to any set of external measures. I do make rough sketches of some parts as a path to understanding them, but never use these during the making of the parts. The clock gradually grows through trial and error and lots of physical work with metal, but out of this has come a set of principles of making that were not clear to me before doing the clock. I have finally realized that what I am actually making is a pattern of understandings of the process of making rather than the things that are actually being made. — Richard Benson
Resonances
The resonances arising in workmanship are often very subtle. The fact that the material itself guides the tool differently in different processes of working introduces changes in the overall relationship of curvatures. The smooth curves of surfaces approaching the edge of a jade axe that come about from innumerable abrasive particles moving against a slightly yielding and mechanically unconstrained backing would seem incongruous if other surfaces or outlines were present that had come from cleavage or from the geometric motions of a machine. These could be produced easily enough, but the eye would not establish larger resonances among them.
True artistry
The best of all examples of a satisfactory art form based upon the inner nature of a metal is provided by Japanese swords.
Our perception of beauty seems to involve the interaction of several patterns having origin and significance at many different levels of space, time, matter, and spirit. In the Japanese sword blade there is heterogeneity in both the macrostructure and the microstructure. The manner of forging, the heat treatment, and the final polishing operation are all uniquely Japanese techniques, and all make necessary contributions to the final quality of the blades. The shape along would be simplistic form; the forged texture of the steel without heat treatment would at best faintly echo the beauty of grained wood; the outlines of the quench-hardened zone at the edge would be sharp and uninteresting if it depended only on the control of cooling rate during quenching; and the polish would be uniform glitter if the metal were homogeneous. With true artistry all these are made to interact.
Defining craftsmanship
By craftsmanship I refer to a style of work and a way of life having the following characteristics:
- In craftsmanship there is no ulterior motive for work other than the product being made and the processes of its creation.
- In craftsmanship, plan and performance are unified, and in both, the craftsman is master of the activity and of himself in the process. The craftsman is free to begin his working according to his own plan, and during the work he is free to modify its shape and the manner of its shaping.
- Since he works freely, the craftsman is able to learn from his work, to develop as well as use his capacities.
- The craftsman’s way of livelihood determines and infuses his entire mode of living. For him there is no split of work and play, of work and culture. His work is the mainspring of his life; he does not flee from work into a separate sphere of leisure; he brings to his non-working hours the values and qualities developed and employed in his working time.
The central value for which they stand
What I am suggesting to you is that designers ought to take the value of craftsmanship as the central value for which they stand; that in accordance with it they ought to do their work; and that they ought to use its norms in their social and economic and political visions of what society ought to become.
Our responsibility
As makers of buildings, we architects must start now,
with a fundamental change of direction.
For the last hundred years or so, we have understood
building to be an art in which an architect draws a building,
and a contractor then builds that building from the
architect's plans.
But a living environment cannot be built
successfully this way.To achieve a successful building — one that has life — we
must focus our attention on all the crafts and processes,
and then, as architects, ourselves take direct charge
of the making.
We must take full responsibility
for the entire building process, ourselves.
A Search for Structure
A Book by Cyril Stanley SmithSalt, Fat, Acid, Heat
A Book by Samin NosratThe Nature and Art of Workmanship
A Book by David PyeThe Craftsman
A Book by Richard SennettThe Real World of Technology
A Lecture by Ursula M. FranklinThe vanishing designer
An Article by Chuánqí SunVisionary designers have lost their conceptual integrity to an industrial complex optimized for consensus, predictability, and short-term business gain. The rise of customer-obsession mantra and data-driven culture cultivated a generation of designers who only take risk-free and success-guaranteed steps towards the inevitable local maxima of design monotony.
Chef's Table
A DocumentaryThe Nature and Aesthetics of Design
A Book by David PyeEinmal Ist Keinmal
An Article by Dan KlynThe Shape of Design
A Book by Frank ChimeroEnsuring Excellence
An Article by Marty Cagan…in so many of the best product companies there is an additional dimension that goes beyond individual empowered product teams, and even goes beyond achieving business results.
It has to do with ensuring a level of what I’ll refer to here as “excellence” although that is clearly a very ambiguous term.
Over the years, this concept has been referred to by many different names, always necessarily vague, but all striving to convey the same thing: “desirability,” “aha moments,” “wow factor,” “magic experiences,” or “customer delight,” to list just a few.
The concept is that an effective product that achieves results is critical, but sometimes we want to go even beyond that, to provide something special.
Maybe it’s because we believe this is needed to achieve the necessary value. Maybe it’s because the company has built its brand on inspiring customers.
Often this dimension shows up most clearly in product design, where functional, usable but uninspiring designs can often achieve our business results, but great design can propel us into this realm of the inspiring.
Delight is constraints, joyfully embraced
An Article by Craig ModAnd what is delight? For me, delight is born from a tool’s intuitiveness. Things just working without much thought or fiddling. Delight is a simple menu system you almost never have to use. Delight is a well-balanced weight on the shoulder, in the hand. Delight is the just-right tension on the aperture ring between stops. Delight is a single battery lasting all day. Delight is being able to knock out a 10,000 iso image and know it'll be usable. Delight is extracting gorgeous details from the cloak of shadows. Delight is firing off a number of shots without having to wait for the buffer to catch up. Delight is constraints, joyfully embraced.
Software Engineering as a Craft
An Article by Thomas WilsonThe decreasingly tangible product of code, i.e. that all we have are files on a hard-drive, may make it easy to forget that writing software produces a thing. If you produce a wonky chair or an overly long fork, it’s easy to see the quality of work was not great. By calling for a perception of software as a craft, we fight against that ability to forget or not notice the final quality of the product. You could watch two software engineers with different levels of experience, or in different domains, and it wouldn’t necessarily be so easy to guess which is which, at least from a distance.
So maybe there is something to be said for the value of software as a craft, for sometimes focusing on the practice of making better, or at least different, software just for the sake of it.
LoveFrom,
A WebsiteLoveFrom,
is a creative
collective.Things that don't scale
An Article by Benedict EvansMaybe the internet is due for a wave of things that don’t scale at all. In that light, I’ve been fascinated by ‘Morioka Shoten’ in Tokyo - a bookshop that sells only one book at a time. This is retail as anti-logistics - as a reaction against the firehose, and the infinite replication of Amazon. Before the internet that would only work in a very dense city, but, again, the internet is the densest city on earth, so how far do we scale the unscalable?
Jacob Leech, Digital Craftsman
A Profile by Jacob LeechI'm Jacob — a designer and coder who creates things with computers (Fig 1) 'Digital Craftsman' best describes my skill set.
Digital projects thrive when designers understand how they will be built. Just as an architect understands how a structure is created, the same should be true on the web.
Learning About Work Ethic From My High School Driving Instructor
An Essay by James SomersShould we really demand that the guy who checks ticket stubs at the movie theater hones his craft?
Well, yes. No job is too low to not warrant care, because no job exists in isolation. Carelessness ripples. It adds friction to the working of the world. To phone it in or run out the clock, regardless of how alone and impotent you might feel in your work, is to commit an especially tragic—for being so preventable—brand of public sin.
Bob [the driving instructor] oozes concern; he wants to infect the state of New Jersey with good driving habits. He respects his public role, the fact that the minute he's done with these kids they head straight for their parents' car keys and out onto the roads we share. When I asked him what he likes to do outside of work, he laughed: "This is my life."
His reward is the pleasure of depth itself.
Craft and Material in Digital Design
An ArticleAt least everything was important
A Quote by Mads MikkelsenMy approach to what I do in my job — and it might even be the approach to my life — is that everything I do is the most important thing I do. Whether it’s a play or the next film. It is the most important thing. I know it’s not going to be the most important thing, and it might not be close to being the best, but I have to make it the most important thing. That means I will be ambitious with my job and not with my career. That’s a very big difference, because if I’m ambitious with my career, everything I do now is just stepping-stones leading to something — a goal I might never reach, and so everything will be disappointing. But if I make everything important, then eventually it will become a career. Big or small, we don’t know. But at least everything was important.
Apprenticeship: An Internship Replacement
An Essay by Ivana McConnellUniversities are often too large, dulling the student-educator relationship. Internships are often transitory and involve large volumes of work without context or learning: building web pages or presentations from pre-built components to meet a deadline, for example. It’s work that people need to do, but it doesn’t require learning or understanding the client or the project. Thankfully, there is a middle ground that we seem to have forgotten about in tech: the apprenticeship.
Senior craftsperson
A Fragment by Wilson MinerThe thing that you’re talking about though, which I’ve never seen a mature company really have a sustainable space for, is the “senior craftsperson.” They’re not pivoting at some point in their career to saying “I’m going to take what I know and leverage it through other people.” They’re saying “I want to get better infinitely at the thing that I do.” I believe that that’s possible.
You see it more in pure-art kind of careers. Like “I’m an illustrator” or “I’m a concept artist” or something, and there’s a need for that person being really fucking good at that one thing, and continuing to do that one thing. I think a lot of people can intuitively understand why that would be really satisfying for someone as a career path.
80/20 is the new Half-Ass
An Article by Shawn WangThe Pareto Principle is making you lazy.
Let me be more precise: The Pareto distribution is a useful model of power law effects in real life. But people are using it poorly, primarily as an excuse to be lazy.
...People forget that the devil is in the details. The first 20% everyone knows to say on Twitter. The remaining 80% is the ugly, nasty, hacky, unglamorous shit nobody talks about unless you've got time to sweat the details.
On onion cutting
An Article by Ana RodriguesIn the television show Masterchef there was an episode where the judges did a test on what they call “basic skills”. One of the judges often says that in order to be a “true chef”, you must know how to quickly and finely cut onions.
...This was really bothering me and I am stubborn so I wanted to win this fake argument really badly so I looked up why the way one cuts onions is important: as it turns out, the shape and even the surface area affect the end flavour. I thought the whole “chop chop chop” was about performance in the kitchen. Cut quickly to serve quickly! I was wrong.
Putting Thought Into Things
An Essay by Oliver ReichensteinBuilding structure requires serious listening, serious reflection, and serious imagination. All this requires experience, and no matter how experienced you are, it costs you. We spend our time and nerves to save users their time and nerves. Well-designed things give us the invaluable present of time. Well-designed products do not just save us time, they make us enjoy the time we spend with them. They make us feel that someone has been thinking about us, that a nice person took care of the little things for us. This is mainly why we perceive well-designed things as more beautiful the longer we use them, and the more used they become.
Figma's Engineering Values: Craftsmanship
An ArticleCraftsmanship is about thoughtfulness and care in the work we do. It means being deliberate about what we build and how possible it will be to maintain and extend in the future. A solution that will require revisiting in a month — because it’s not scaling, because it has a ton of bugs, because it doesn’t support all the use cases it needs to — is not useful to us and ultimately will generate pain for our users.
What we trade off by living this value is (sometimes) day-to-day speed. It’s easy to imagine an engineering team that emphasizes moving fast over keeping things stable and bug-free -- like a team building a product that isn’t responsible for important user data and doesn’t support anyone’s livelihood. But given the role the Figma product plays in the lives of our users, we feel it’s worth it to ensure we hold a high quality bar for them. And in the long run, being thoughtful about how we build often reduces the complexity of ongoing development and new features regardless.
The Battle for the Life and Beauty of the Earth
- Two generating systems
- Two types of building production
- System A
- System B
- This has harmed modern society greatly
Two generating systems
Imagine a town of type "A" — a neighborhood, if you like, and allow yourself to consider that it has the quality of birds, moss-grown stones, waves breaking on a small shore, pools in which crabs and shells present themselves. Because of the depth and scope of its structure, this world is almost infinite in its richness.
Compare this imagined town with a more usual neighborhood of type "B", typical of modern property development, where there is a stale and ugly air of repetition. Even when variation is attempted, this variation does not flow from the reality of living. Rather it is manufactured variety — an attempt to create something interesting. But what we feel instead is something flat, without excitement, without the urgent joy of life.
These two kinds of places, then, A and B, are typically generated in two different ways. We may therefore call these two different generating systems A and B.
Two types of building production
There are, loosely speaking, two types of building production. Type A is a type of production which relies on feedback and correction, so that every step allows the elements to be perfected while they are being made. This is not unlike the way a good cook tastes a soup while cooking it, checking it, modifying it, until it tastes just right. Type B is a type of production that is organized by a fixed system of rigidly prefabricated elements, and the sequence of assembly is much more rigidly preprogrammed. This type became commonplace in the 20th century, and is still widely used.
System A
System A is concerned with the well-being of the land, its integrity, the well-being of the people and plants and animals who inhabit the land. This has very much to do with the integral nature of plants, animals, and water resources, and with the tailoring of each part of every part to its immediate context, with the result that the larger wholes, also, become harmonious and integral in their nature.
System B
System B is concerned with efficiency, with money, with power and control. Although these qualities are less attractive, and less noble than the concerns of System A, they are nevertheless important. They cannot be ignored. If we are traveling in an airplane, or a high-speed train, we shall often be very glad that this system is constructed under the guidance of some version of system B.
This has harmed modern society greatly
System A places emphasis on subtleties, finesse, on the structure of adaptation that makes each tiny part fit into the larger context. System B places emphasis on more gross aspects of size, speed, profit, efficiency, and numerical productivity.
However, during the last hundred and fifty years, because of choices that nations and states have made in modern times, System B has become the dominant production system for the environment (for land and towns and regions), largely to the exclusion of System A. This has harmed modern society greatly.
Arcade
Here is an interior street on the Eishin campus, with an arcade opening from the back of the classroom buildings. The arcade steps up as the street goes along the slope. Because the natural contours of the land are preserved, the arcade jumps up, in small increments, as it goes along. Steps are inserted where needed; and in plan, too, the arcade follows a gentle series of curves and bends, following the natural character of the land.
This aspect of a street is not usually present in large construction projects, which typically destroy the natural character of the land, and tend to start with a blank "page" that has been created by perfect grading and flattening.
Transmitted through drawings
Architecture is now only transmitted through drawings. The typical architect does not personally know how to make anything — not buildings, not windows, not floors or ceilings. He or she draws drawings. Some other organization then produces buildings from these drawings. We are, by now, so deeply enmeshed in this way of thinking, that it doesn't sound like idiocy.
The life-giving continuum
In System A, creation and production are organic in character, and are governed by human judgments that emanate from the underlying wholeness of situations, conditions, and surroundings.
In System B, the production process is thought of as mechanical. What matters are regulations, procedures, categories, money, efficiency, and profit: all the machinery designed to make society run smoothly, as if society was working as a great machine. The production process is rarely context-sensitive. Wholeness is left out.
Identifying these two categories helps us sharpen and clarify the range of differences among ways of creating the environment that exist in different societies. And the two categories serve to identify a dimension of great importance: the dimension that runs from more life-giving to less life-giving.
Blueprints
Blueprints lead to the making of things that are abstract, not always based on reality. Once something becomes abstract, it breeds disconnectedness — separation and the inability to connect with our surroundings. People buy houses from blueprints, but then don't like the actual house: "What on earth is this? I had no idea it was going to be like this...etc."
Hopes and dreams
The very first thing we did was spend two weeks just talking to different teachers and students, to get a feeling for their hopes and dreams. These talks were one-on-one and often lasted about an hour, for any one interview, during which we asked questions, talked, probed, explored dreams of an ideal campus, and tried to understand each person's deepest visions as a teacher, or as a student. We asked people about their longings, and their practical needs. We asked them to close their eyes and imagine themselves walking about in the most wonderful campus they could imagine.
Mixed use
Pattern 5.5 – Every sports field is always attached to some building which has nothing to do with the particular sports function. Thus, for instance, the tennis courts may be next to the art studio, and placed so that people entering the art studio are just at that place where the tennis court is most enjoyable to watch.
Secret garden
Pattern 7.7 – There is also one garden, so secret, that it does not appear on any map. The importance of the pattern is that it must never be publicly announced, and must not be in site plan. Except for a few, nobody should be able to find it.
In the mind's eye
In System A, it is always the wholeness of the place that matters. To intensify the wholeness of any place — whether it consists of existing buildings in a town, or of virgin land that is largely unbuilt — proposed construction and buildings must be decided, and that means "felt" and thought through on the site itself. It is really not possible to do it any other way, since the relationships which exist between the buildings and the world around them are complex and subtle.
On a drawing or a plan, one simply does not see enough. The drawn plan does not give enough information. So trying to make decisions by drawing on a plan is doomed to failure. To produce a plan that has reality, and to bring the actual place itself to life, decisions are made gradually, on the site itself, under circumstances where one visualizes the situation as the whole it really is. Step by step, this brings building positions to life in the mind's eye — and so, in imagination, one conceives the buildings literally, in their full size and volume as they are really going to be.
Simulacra and simulation
The situation of contemporary construction is more likely to be that a building still gets its character first as an image, drawn on paper, by an architect's fantasy, a simulacrum which is then physically built in cheap and flimsy studs and sheetrock, concrete panels, cardboard — or in whatever conventional system of construction the contractor has on hand.
Sadly, this is where the dull, lifeless, and stereotyped character of buildings in the 20th century mainly came from. It is also, at the same time, where the wild and fantastic egotistical shapes of the present era come from. They are conceived and carried out as images, or part-images, not as built, solid, made works. These papery, System B things are not conceived and made for the sake of their material reality. The feeling one gets in the presence of these buildings does not fill the onlooker with the beauty or the presence of the material substance.
Power law
Buildings which most profoundly communicate subtle harmony are composed of a complex mixture of materials, with the overall amounts of different materials jumping in a calibrated cascade — typically according to a power law. The relative proportions — the statistical distribution of materials by quantity of total visible area — is critical. It is this specific distribution, not just the mixture, which creates depth of feeling.
Elements of Eishin
Each of the elements in the following list were essential to the creation of every space and every building at Eishin:
- The way each building relates to its surroundings, as well as the ground on which it stands.
- The geometry directed by its position in the whole and its function.
- Working with people who will inhabit the spaces.
- The immensely detailed use of models and experiments.
- The search for beautiful materials and ways of making the buildings that should stand there.
- The careful use of money in a manner that reflects the values of the endeavor.
- Creation of positive space, at every turn, and every scale.
- Placing materials between other nearby materials that are similar, and wedging harmonious materials in-between.
- Interlocking spatial links forming a two-dimensional sheet of courtyards, buildings, and openings.
Our responsibility
As makers of buildings, we architects must start now,
with a fundamental change of direction.
For the last hundred years or so, we have understood
building to be an art in which an architect draws a building,
and a contractor then builds that building from the
architect's plans.
But a living environment cannot be built
successfully this way.To achieve a successful building — one that has life — we
must focus our attention on all the crafts and processes,
and then, as architects, ourselves take direct charge
of the making.
We must take full responsibility
for the entire building process, ourselves.
Unfolding
In short, the architect is responsible for building construction, is watching the building unfold continuously, and is making ongoing modifications as it becomes clear from each given stage, what modifications and changes should be made at each moment. And this is all to be done within a management framework that controls budget and cost very tightly.
Direct management
Direct Management does not include or permit the concept of profit to occur. The management is fee-based, or based as a fixed salary, and all construction costs are fixed ahead of time, and the building design is modified during construction, to make up any over-runs. The manager is not able to move money around at will, or put it in their pocket. At the same time, the design is approximately fixed, but with the understanding that it may be changed, during the evolution of the building, so that subtle adaptations can be included in the emerging building. In the Direct Management method it is the architect themselves and the direct manager who together manage the building works and all on-site construction for the owner.
The problem of schedule
We have emphasized, from the beginning, that in order to achieve really profound quality in this project, it is necessary to be able to modify it continuously, during the process of construction. This in turn requires that the Manager is alive to the fact that important decisions are being faced at every stage, and is aware that one of the most important things that is happening, is the evolution of the building designs, while they are being built.
We have a strong intuition that a general contractor will interfere with this process, no matter what is said in advance. The reason is this: All the large general contractors we have interviewed are strongly oriented to the problem of schedule. Of course, this is one of their strengths. However, we are convinced that they are so strongly oriented to this problem, that they will ultimately kill the life of the project, in order to achieve enough management control to be able to guarantee schedule.
We must get our hands dirty!
We must get our hands dirty!In every work of architecture, the construction details are the heart of the project, and the true makers of the project are the ones who make the details, who make the materials directly, and who are not afraid to get dirt
under their fingernails.
We feel it in our fingers
In System A, there is no architect separate from the contractor. We are builders, simply. As builders, we have a direct feeling about construction. We feel it in our fingers, so it is down to earth. One result of this down-to-earth quality is that everything is somewhat experimental. We make experiments all the time. Sometimes we place a piece of wood this way. Another time, we may like to try it that way. Any time something new comes up in the design of a building, we are very likely to try and invent the best way of building it. This is not a great big invention. Just a simple invention, the way we might invent a way of tying a piece of string, to hold a broken toy together. It is just practical.
Four principles
The essential purpose of Direct Management, as we understand the term, is to create buildings which are whole. This means that each part of the building is right in relation to the other parts, and to the part of the land that makes the buildings and the land more beautiful.
I will try to summarize the real meaning of Direct Management.
- The design evolves during construction. This means that the form of control over designs does not stop when drawings are finished, but goes on, continuously, before, during, and after construction. This cannot be done if architect and contractor are separate, or consider their jobs separately. It will only happen if the person who controls the design at the beginning actually controls the construction, too.
- Flexible cost control. Cost control requires continuous changing of ideas about what is built, in relation to money that is available, and in relation to what has been done already.
- Experience with one's hands. It is also impossible for an architect to have enough knowledge to control the process successfully, unless they have experienced almost every phase of construction with their own hands.
- Love of craft and the joy in the physical process of making. In the old days, making a building was clearly understood as a work of making. In this word, designing and physically building are inseparable. However, in the modern world, design has become separated from construction. Architects think of their work as designing, on paper, with the idea that the building process is a separate process. This is not what I call making at all. A good building can only be created, when it is deeply understood as something which is made, by a direct connection of the act of making, and the act of feeling, with your hands.
Guided by image
In our minds, the drawings we had originally made for the columns and capitals were no more than first approximations of the final shapes. We assumed that we would work out the real shapes during construction, and left the inaccurate approximations on our drawings, just for the sake of the building permit. Fujita, used to working with architects in System B, assumed that whatever was on our drawings must be what we wanted, and must be implemented as drawn.
Anybody who was making those column capitals, if they had seen this "double" capital, and had been free to make something harmonious, would have done it differently. But Fujita's people, in System B, did not know how to be guided by reality. They were guided by "image".
So Fujita, in this situation, was not free to respond in a natural way to what they saw. They were trapped by the image-making process they were used to. But because of this, they doomed their own carpenters to a pretentious kind of slavery, producing whatever silly images they were told to do, without being able to ask themselves whether they were beautiful, and unable to use their own sense of reality to make them better.
Invisible substance
We wanted wood, not only in many visible places, but also in the roof trusses of the homeroom buildings, where they are invisible. Fujita wanted to replace the invisible trusses with steel trusses. They could not understand the idea that it was the actual substance — even though not visible — which would control the feeling of the thing.
A practical and sacred act
The emotional energy of a building can be achieved, only if the artists who make and shape the building are genuinely responsible for the way the building gets its shape. To put this another way around, it means that if we fail to take the practical responsibility for the acts of shaping, the emotional energy of the building will almost certainly be false. If the emotional quality of the building is to be alive, and is to be seen, understood, and felt by the people who live there or work there, then this task must not be handed on to someone else. The life and magnificence of the buildings will come to fruition only if we architects, or master builders, or artists — or for that matter, lay people — any of us — take on the task of shaping as a practical and sacred act.
In the walls and mosses
If we reach such a very ordinary state of daily life, and then back it up with building and construction that comes from the depths in us, then that gradually accumulates our value in the world, all of us together as a whole. Later, then, perhaps hundreds of years later, people will look back at our stones and say to themselves, "My word, those people way back then — they certainly knew how to live," and they would say this because they could see the lingering whispers in the walls and mosses, and could read them, and could treasure them, and would learn from these traces how to live like that again.
Melt
In many late 20th century buildings, the architect focused attention on a few strongly defined elements. Usually, the way the building stood out in its surroundings was very sharp, and intentionally separated from the buildings that surround it.
Real architecture comes about in a different way. If the architecture is real, there will be thousands of living centers; many of them modest, all of them having direct impact on human beings. In this condition, there is an overall wholeness in the building and the zones nearby, but this quality is not aggressive nor too sharp. It rather creates a condition where the building melts into the town, or street, or garden where it is placed.
Umbrella
From the curator's visit to a place that captures all the beauty, depth, and wholeness it attempts.